Making a work stress claim
We specialise in work stress claims and have helped many people recover compensation for work related stress illnesses..
It is a complex area of law, so it is important that you choose solicitors who are experienced in this field and who know how to succeed with a stress at work claim.
To give you an idea of what is likely to be involved when making a work stress claim, here is a short case summary of a case we recently dealt with which resulted in a very satisfactory out of court settlement.
Work stress case study
We were approached by a lady who had suffered so much stress at work that she had become very unwell. She had worked for a drug and alcohol support service for many years. She enjoyed her work and performed well. However, things started to go wrong when her workload dramatically increased due to a new service model being implemented. She was then placed on two secondments on the understanding that she would then remain in post. However, this failed to happen both times.
Her workload continued to increase. But despite regular complaints to her line manager there was no let up and she was not given any assistance or support. Consequently she became increasingly unwell. This led to her to being assessed by the NHS as ‘severely depressed’. She made her line manager aware of this but still no action was taken, such as adjustments to her work or an occupational health referral. Matters were made worse when her manager failed to complete her appraisal, making her feel even more alone and unsupported.
She eventually met with an operations manager in an attempt to have her employer take her struggles seriously. However, nothing changed so she carried on until she could take no more and raised a formal grievance. Regrettably her employer did not comply with their own grievance procedure which added to her distress. Not only was she then suffering from depression and anxiety but she was also having difficulty sleeping. In addition she had a huge loss of confidence and self-worth.
It was against this background that she contacted us about making a claim for the stress related illness she had suffered as a result of work. We considered what she had been through at work and agreed to deal with her work stress claim on a No Win, No Fee basis.
Time limits are always an important consideration in these cases. As it was almost three years since she had initially complained to her employer about her working conditions, we needed to act quickly. This is because you usually have just three years in which to bring an injury claim. Where an injury is caused by a single event such as a car crash this is easy to work out. However, in work stress cases it is much more difficult to calculate the starting date from which the three year period runs and care needs to be taken.
We therefore wasted no time in submitting the claim to her employer. However, due to the Covid-19 pandemic, the employer’s response was delayed. To avoid falling foul of any deadlines took the decision to start court proceedings.
This quickly led to an out of court settlement of her work stress claim being reached. Our client received compensation for what she had suffered. She also told us that the successful resolution of her legal claim made her feel that she had been listened to and that this would help her to move on with her life.
How we can help with your stress at work claim
If you have become ill as a result of work related stress then you can contact us for a free assessment of your claim. We will tell you if we think you are entitled to compensation and whether we can deal with your claim on a No Win, No Fee basis.