We live in a consumer led society. But whether shopping for you is a passion or a chore we all demand that are our purchases to do exactly what we want them to. Unfortunately this does not always happen, which is why a complex structure of consumer rights has evolved. Compared with days gone by todays consumers are in a very powerful position, though many of the don’t know it. Anything you buy must be fit for the purpose for which it was bought. It must be durable and it must be safe. If the goods do not comply with your expectations you may have the right to have them repaired or replaced or even have your money returned. So, whether you have just bought a swing for your little girl or splashed out on a top of the range car, if there is something wrong we can help.